Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Frequently Asked Questions

    Care instructions

    KnotandTyet Macramé is created using 4mm 3ply natural cotton rope. To ensure the longevity of each piece a light dusting may be necessary from time to time. If piece requires cleaning DO NOT place items in washing machine. Gently pat down the effect area with cotton safe cleaner/soap and water.

    For Macramé feathers special care should be considered. DO NOT brush feathers out from root to tip. Instead take a small comb and holding down the base of each piece gently comb from the ends until desired shape is reached, for dust use lint roller.

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